|
VoIP, PC Repairs, Server Repairs, Software Upgrades, Networking, E-mail and Printing problems?
Instant Access
0800 MACRO 1
(0800 622761)
Microsoft-Certified Computer Systems Engineer offering comprehensive Maintenance, Service and Repair to PCs, Servers, Networks etc
Wellington, Lower Hutt, Upper Hutt, Porirua, Tawa, Johnsonville?
Owner-director Andy Cockroft personally has 40+ years in the IT industry and with that comes a depth of experience rarely found these days.
Whether software bugs, viruses, installation or simple configuration problems - most issues can be resolved in your own premises.
Hardware problems may necessitate removal of equipment for a speedy turn-around repair.
Written enquiries to
Macro Consultancy
Box 48-176
Silverstream
Upper Hutt
|
Macro Consultancy - PC Repairs - Microsoft Made Easy | home
Fix on Fail
Your usual engineer not available? Your engineer can't fix the problem in a timely manner? You simply want to contain costs to an absolute minimum? Then Fix-on-Fail may well be for you
Should you require simple fix-on-fail support (ie it breaks, we fix it), then this is available by negotiation as to hours covered (24x7 is possible) with 9-5 the most common. You pay no ongoing fees, no setup charges, just pay for those services you use.
Whilst this may sound an economical solution, preventative maintenance and system monitoring may be able to minimise the number of call-outs actually made during a year.
Call-Out charges are made from the time an engineer leaves home, to the time he returns home (or leaves and is called to another job). Travel expenses are at a notional $1 per Km measured from Lower Hutt CBD.
Contracts for fix-on fail can be negotiated, and will take account of your business size, likely requirements, equipment age and sophistication etc.
Ad Hoc Call-out charges do not require negotiation beforehand - just call us:
Ad Hoc Fix-On-Fail
|
9am to 5pm (Workday - ie excludes weekend and Public Holidays)
|
$100 per hour or part thereof + Mileage + GST
|
 |
9am to 5pm (Weekends, but excludes Public Holidays)
|
$150 per hour or part thereof + Mileage + GST
|
 |
all other times
|
$200 per hour or part thereof + Mileage + GST
|
(parts, consumables and software etc. extra)
All our services are subject to our standard Terms and Conditions: 
Links to our Regional Coverage 
|